Our Mercury Platform

The Mercury Platform has been designed to be user friendly for any company or location manager. The platform contains a range of easy to use tools which will allow the designated manager to monitor and control the progress of all issues arising under your:

  • Health & Safety Management System
  • HR and Employment Law Management System and Procedures
  • Health & Safety and HR E-Learning System

The system has been designed to take the hassle which arises from managing paper management systems. The system is intuitive and interactive and is:


Business Assist

Housed within the Mercury platform, our online service, Business Assist offers a simple and cost effective approach to managing health & safety, HR and employment law compliance. It is designed to provide hairdressing and beauty businesses with a robust and proactive service enabling them to minimise their risk of claims and disputes.

Clients subscribing to the service will be provided with:

  • Unlimited access to our hairdressing and beauty sector specific web portal
  • Access to online HR management software, including specimen letters on all aspects of employment and termination, policies, sector specific contracts, employee handbooks and detailed guidance notes on all aspects of HR & employment law compliance. There are also additional sections on recruitment, equal opportunities, grievance & disciplinary and termination.
  • Online health & safety assistance including the full range of sector specific risk assessments with guidance notes on how to complete them, detailed specimen action plans for each topic and additional sections on food safety and work equipment.
  • The website is supported by a business hours helpline.
  • On-going support – the alerts service highlights forthcoming changes in legislation and approved codes of practice. The website is continuously updated to reflect changes in current legislation and best practice to ensure compliance at all times and the introduction of new legislation will always be highlighted in advance.

Full Support Services

Health & Safety

Xact will act as your health & safety external competent person. We will:

  • Complete:
    • All health & safety policies and procedures.
    • All health & safety risk assessments in conjunction with the Responsible Person.
  • Provide access to the Responsible Person to our E-Learning system managing Health & Safety course.
  • Provide the advice needed to comply, including control measures and action plans.
  • All health and safety policies, risk assessments and action plans are contained within our online interactive platform Mercury.
  • Conduct regular audits (off and on site) of progress towards full compliance.
  • Provide:
    • Attendance at your premises in the event of any serious accident or incident.
    • Liaison with local authorities on any issues on inspections.
  • Provide a guarantee for costs arising out of a health & safety prosecution.

Human Resource & Employment Law

Xact will act as your external human resources department. We will:

  • Prepare:
    • contracts of employment
    • employee handbooks
    • job descriptions and ensure that We are kept up to date.
  • Provide you with a named advisor – your external HR manager.
  • Provide help and assistance in dealing with detailed issues relating to the employment of your staff including grievance, disciplinary, absence, TUPE, redundancy and termination.
  • All contracts, handbooks, advice provided and case files will be contained within our online interactive platform Mercury.
  • Provide advice in writing.
  • Provide 24/7 cover.
  • Provide a guarantee for costs and awards arising out of an employment tribunal.

"Advice You Feel Safe With"

Sector Specific Employee Training

All employers have a legal responsibility to protect the health, safety and wellbeing of employees. Our sector specific e-learning system will help you to meet your obligations. The effectiveness, relevance to the sector and flexibility of our e-learning will help you to provide a culture of safety in your business reducing the likelihood of prosecution and personal injury claims. 

Click onto any course to view the lesson plans.

Why Xact

In the Health & Safety arena, we have gained a reputation for producing Industry standard management Systems and detailed risk assessments which are tailored to our clients business sector.

In the human resource management area, we recognise that not every business can afford to or choose to run Its own in house HR department. Comprehensive Service in this vital area means that we can truly become your offsite human resource department.

Should you face the prospect of an employment tribunal. We have a renowned team of employment law specialists who can guide you through the process. Our team has extensive experience of handling employment tribunals, the vast majority having a successful outcome for our clients.

Underpinning all of the services is our online platform Mercury which contains all policies, risk assessments, contracts, handbooks, advice provided and case files. Our 24 hour, 7 day a week advice helpline is not a call centre. Our advisers develop an intimate knowledge of, and relationship with, clients to ensure that the advice given is always relevant.

We are an accredited OHSAS 18001 (Occupational Health & Safety Management Standards), ISO 14001 (Environmental Management Standards) and ISO 9001 (Quality Management Standards) business. This means that we have undergone extensive external auditing of our management systems In all of these key areas ensuring the highest possible standards of advice.